Terms of service

Last updated: 31 October 2026

By creating an account or using Crestmail, you agree to these terms with Crestmail.

Service

We provide software to help you draft, schedule, and send email outreach from mailboxes you connect. We do not guarantee inbox placement, delivery, or reply rates. Provider “accepted” status is not confirmed delivery.

Acceptable use

You must have a lawful basis to contact recipients, honor unsubscribe and suppression, and comply with applicable anti-spam and privacy laws in your jurisdiction and the recipient’s. You may not use the service for malware, phishing, or unlawful content.

Accounts

You are responsible for workspace members and seat usage under your plan. Owners control billing, invites, and workspace deletion.

Fees

Paid plans are billed in INR excluding GST unless stated otherwise. Payment is processed by Razorpay. See Refunds & cancellation and Pricing.

Liability

The service is provided “as is.” To the fullest extent permitted by law,Crestmail is not liable for lost profits, lost data beyond our reasonable control, or third-party provider outages (including Gmail and Razorpay).

Law

These terms are governed by the laws of India, without prejudice to mandatory consumer protections that may apply. Contact support@crestnova.in.